Scaling revenue from £500k to £2.18m

Scaling revenue to £2.18M through comprehensive digital and operational strategy
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Services Provide
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Digital Strategy Development
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Marketing Implementation
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Customer Journey Mapping
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Operational Optimisation
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Brand Messaging
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PPC Campaign Management
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Customer Journey Mapping
Sector
Building Services, Heritage Construction
Involvement
Strategic Planning
Implementation Management
Customer Research
Digital Campaign Execution
Process Optimisation
Performance Analysis
Brand Development
Results
118% Above Revenue Target
Comprehensive Marketing Strategy
Enhanced Customer Journey
Streamlined Operations
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Executive summary

Developed and implemented a comprehensive marketing strategy for a heritage window specialist in Edinburgh, focusing on digital transformation and operational efficiency. The project exceeded its original revenue target of £1M, achieving £2.18M through strategic implementation and customer-centric approach.

Challenge

The company needed to establish market dominance in Edinburgh's heritage

window sector while facing:

  • Highly competitive market conditions
  • Complex regulatory requirements
  • Limited digital presence
  • Operational inefficiencies
  • Need for systematic customer acquisition

Solutions

01

Implemented a phased marketing strategy focusing on digital transformation and operational efficiency. This included developing comprehensive customer journey mapping, establishing clear value propositions, and creating targeted marketing campaigns that resonated with the heritage market segment.

02

Created a robust implementation framework with clear KPIs and monitoring systems. This was supported by detailed customer research and competitive analysis, ensuring all marketing activities were data-driven and results-focused.

Result

01
Revenue Achievement

Surpassed £1M target, achieving £2.18M through strategic implementation

02
Digital Transformation

Established comprehensive digital presence with integrated marketing channels

03
Market Position

Strengthened position as Edinburgh's leading heritage window specialist

04
Customer Acquisition

Developed systematic approach to customer journey and acquisition

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